Frequently Asked Questions


WHAT’S THE MINIMUM?

At NBA, the standard Minimum Order Quantity (MOQ) per style is set at 200 pieces, we can do 100 pieces with a surcharge. For more complex styles and fabrics which require special development there might be a higher MOQ but this can be discussed when we review the designs.


HOW LONG DOES IT TAKE?

The comprehensive production time line, spanning from the initial receipt of tech packs and complete designs to the finalization of bulk production, typically spans 12 weeks. However, the duration may extend further based on the complexity of the style.


WHERE ARE OUR FACTORIES?

We have a world wide supply chain consisting of, Europe, South East Asia, & Africa. All merchandise printing is local and based in the UK.


WHAT CAN YOU MAKE?

At NBA, our expertise lies in crafting a diverse range of clothing, spanning from wovens, jersey, and tech wear to knits, along with smaller accessories like purses, bags, and socks. However, our enthusiasm extends beyond these realms; we eagerly embrace new challenges and are open to producing a wide array of products, even those outside our conventional expertise.


DO YOU MAKE TECH PACKS?

While we typically anticipate clients to provide tech packs, we acknowledge that not everyone possesses this capability. In such cases, we offer to create these packs for an additional fee. Please engage with our team to discuss your design requirements, and we'll provide guidance on the associated costs.


DOES THE PRICE INCLUDE LOGISTICS?

NBA quotes prices on FOB, placing the responsibility for freight with the client. Nevertheless, our expansive network of worldwide logistics partners allows us to seamlessly coordinate all shipping arrangements on behalf of our clients. In our commitment to transparency and service excellence, we present logistics costs at net, as we do not see the benefit of making a margin on freight. All costs are based on service, whether by air or sea, with rates quoted based on the market rates at the time of shipment.


WHAT DOES ‘FOB’ MEAN?

‘FOB means "Freight On Board." It's a shipping term indicating who pays transportation costs and assumes responsibility for the goods when they are shipped. When a shipment is designated as FOB, it specifies at which point ownership of the goods transfers from the seller to the buyer. For example, if a garment is sold FOB Origin, the buyer takes responsibility for the goods and the associated transportation costs from the moment they are loaded onto the transportation vessel (such as a ship or a truck) at the seller's location.